In terms of Information Technology Act, 2000, this document is an electronic record. Being generated by a computer system it does not require any physical or digital signatures. This document is published in accordance with the provisions of Rule 3(1) of the Information Technology (Intermediaries guidelines) Rules, 2011.
The domain name www.accommodatepms.com is owned by AccommodateIn Hospitality Pvt. Ltd., a Company registered under the Companies Act, 1956 and having its Registered Office at 17, The Tree House, 15th Cross, S K Garden, ITI Layout, Benson Town, Bangalore, Karnataka, India – 560046.
1. General
www.accommodatepms.com is a website that provides a Property Management Software (hereinafter "Software") that enables hotels and hospitality businesses to manage their operations, reservations, and related services.
The use of this website by You is solely governed by this policy and any policy so mentioned by terms of reference. Moving past the home page, or using any of the services shall be taken to mean that You have read and agreed to all of the policies binding on You and that You are contracting with the Company and have undertaken binding obligations with the Company.
For the purpose of these Terms, "You" or "User" shall mean any natural or legal person accessing this website or using the Software. The term "We", "Us", "Our" shall mean www.accommodatepms.com.
We hold the sole right to modify these Terms without prior notice. Continued use of the website following such changes constitutes acceptance of the amended Terms. As long as You comply with these Terms, We grant You a personal, non-exclusive, non-transferable, limited privilege to access and use the Website.
2. User Obligations
You are a restricted user of this website.
You are bound not to cut, copy, distribute, modify, recreate, reverse engineer, disseminate, post, publish or create derivative works from, transfer, or sell any information or software obtained from the website. With our prior permission, limited use may be allowed.
You agree not to access the Website by any means other than through the interface provided. You shall not use any automated tools, robots, spiders or similar mechanisms to access or monitor any portion of the Website.
You undertake not to:
a) Abuse, harass, threaten, defame or otherwise violate the legal rights of others
b) Engage in any activity that interferes with or disrupts access to the Website or Software
c) Impersonate any person or entity or misrepresent your affiliation with any entity
d) Publish or disseminate any information which is unlawful, harmful, obscene, defamatory or otherwise objectionable
e) Upload files that contain viruses or any software that may damage the Website or other systems
f) Probe, scan or test the vulnerability of the Website or any connected network
g) Use the Website for any purpose that is unlawful or prohibited by these Terms
h) Violate any applicable laws or regulations in force within or outside India
3. Account Responsibility
You are solely responsible for protecting the confidentiality of your login credentials. Any activity under your account will be deemed to have been done by you. If you provide false or inaccurate details, We reserve the right to suspend your account.
4. Communications
By using this website, you consent to receiving calls or messages from Us for purposes including clarification and product-related communication. If you wish to opt out, you may write to us at info@accommodatepms.com.
5. Refund / Cancellation Policy
Full refund: In cases where the installation has not been started or if the initial design style has not been approved.
Upon cancellation of any end-user license to use the Accommodate-In Software, 100% refund of the amount actually paid will be granted, provided that such cancellation is made not later than 15 days from the date on which the relevant License was purchased.
Upon cancellation within 30 days from the date of product installation, a 70% refund will be granted.
No refunds: If the project has been completed and uploaded on the server without any defects. If a customer has changed their mind or found the product elsewhere at a cheaper price, they are not entitled to a refund.
The Full Refund policy will initiate after receiving the upfront payment with receipt and will take 180 days to process.
The above shall not apply where a License was purchased following a trial period of at least 30 calendar days, during which the customer was afforded the opportunity to evaluate the Software. However, Accommodate-In at its sole discretion may agree to a refund based on reasonable explanation.
6. Third Party Content
The Software may process data and content uploaded by the hotel or business using it, including guest information, images, and other business data. We are not responsible for the accuracy or legitimacy of such third-party content. We take reasonable care but You agree not to hold Us liable for any such content.
7. Compliance with Laws
Users shall comply with all applicable laws including the Information Technology Act 2000, Prevention of Money Laundering Act 2002, Income Tax Act 1961, and all other applicable regulations in force within or outside India.
8. Disclaimer of Warranties and Liabilities
THE WEBSITE AND SOFTWARE ARE PROVIDED ON AN "AS IS" BASIS WITHOUT WARRANTY OF ANY KIND. WE MAKE NO WARRANTY THAT YOUR REQUIREMENTS WILL BE MET OR THAT SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WILL HAVE NO LIABILITY RELATED TO ANY CONTENT ARISING UNDER INTELLECTUAL PROPERTY RIGHTS, LIBEL, PRIVACY OR OTHER LAWS.
8.1 Indemnification
YOU AGREE TO INDEMNIFY AND HOLD HARMLESS ACCOMMODATEIN HOSPITALITY PVT. LTD., ITS OFFICERS, EMPLOYEES AND AGENTS FROM ANY LOSSES, LIABILITIES, CLAIMS OR DAMAGES ARISING OUT OF YOUR USE OF THE WEBSITE OR SOFTWARE, YOUR VIOLATION OF THESE TERMS, OR YOUR VIOLATION OF ANY RIGHTS OF ANOTHER PARTY.
9. Disputes and Jurisdiction
All disputes will be resolved through a two-step Alternate Dispute Resolution mechanism.
Stage 1 — Mediation: The matter will first be attempted to be resolved by a mutually agreed sole mediator. The mediator's decision is not binding but both parties will attempt in good faith to abide by it.
Stage 2 — Arbitration: If mediation fails, arbitration follows. The Arbitration Board comprises three members — one appointed by each party and the third by mutual consent of the two appointed members. The arbitration award is final and binding. Proceedings will be in English and situated in Bengaluru, Karnataka.